Our Returns Policy
You are welcome to return any goods purchased from the YouFemism website within 7 days of receiving the item.
- Returns will only be accepted if the item(s) is still in their original unopened packaging.
- If you are returning the item because it is not suitable or you have changed your mind we will refund you, less the courier fee once the item has been returned to our warehouse and our team has confirmed that the item is in a saleable condition.
- If the return is because you received an item or items, you didn’t order or they arrived damaged we will refund you in full as soon as the item is received back at our warehouse.
- The refund will be done by EFT. You (the customer) will be requested to provide details of the account to which the refund is to be made. Verified bank confirmation to be provided.
- Refunds are dealt with on a case-by-case basis and are generally processed within 3 working days.
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