Youfemism 90-Day Money-Back Guarantee & Returns Policy

At Youfemism, we genuinely want every woman to experience the benefits of balanced hormones. Because everybody is unique, some women notice improvements within days or weeks, while others require a longer period of consistent use before meaningful changes occur.

To give your body sufficient time to respond, we offer a 90-Day Money-Back Guarantee on our three-month (RELIEF3) bundle, subject to the conditions below.

Standard Returns

You are welcome to return any unopened products purchased directly from the Youfemism website within 7 days of receiving your order.

Products must:

• Be unopened.
• Be in their original packaging.
• Be in a resaleable condition.

If you change your mind or decide the product is no longer required, we will refund the purchase price less any courier charges once the returned goods have been received and inspected.

If we have supplied the incorrect item, or your order arrives damaged, we will arrange a full refund or replacement, including courier costs where applicable.

Refunds are made via EFT. We will request your verified bank confirmation reflecting the account into which the refund is to be paid.

Refunds are generally processed within 3 working days after the returned goods have been received and approved.

90-Day Money-Back Guarantee

Our guarantee is designed to give your body enough time to respond to natural hormone support while ensuring the product has been used consistently and as recommended.

The guarantee applies only to purchases of the official three-month (RELIEF3) bundle purchased directly from Youfemism or an authorised retailer where the promotion applies.

To qualify for the guarantee, you agree to:

1. Use the cream consistently for approximately 90 days

Use the cream exactly as advised by our Hormone Health Coach or according to the current usage guidelines supplied with your order.

Consistency is essential, as hormone balancing is a gradual process.

2. Follow the recommended application schedule

Apply the cream the recommended number of times each day without extended interruptions in use.

Occasional missed applications are understandable, but prolonged breaks or inconsistent use may significantly affect results.

3. Keep a simple symptom tracker

Customers requesting a refund will be asked to provide their completed tracker.

The tracker helps both you and our coaching team monitor:

• Application times
• Sleep quality
• Hot flushes/night sweats
• Mood
• Anxiety or stress
• Energy
• Brain fog
• Menstrual changes (where applicable)
• Any other relevant symptoms

Many women are surprised to discover improvements they had not consciously noticed until reviewing their records.

4. Participate in at least one follow-up review

If your symptoms are not improving after the first few weeks, we ask that you contact us during your 90-day journey.

Our Hormone Health Coach may recommend simple adjustments to your application routine or provide additional lifestyle suggestions that may improve your results.

This support forms part of the guarantee.

5. Complete the full three-month course

Natural hormone support often requires time.

For this reason, you may not claim the guarantee before the recommended three-month period has been completed unless otherwise agreed by Youfemism.

Requesting a Guarantee Refund

If, after following the recommended programme consistently for approximately 90 days, you genuinely feel that Youfemism has not provided meaningful benefit, simply contact our customer support team.

We may ask for:

• Your proof of purchase.
• Your completed symptom tracker.
• Confirmation of how you used the cream.
• Any follow-up correspondence with our coaching team.
• Remaining containers or photographs of the used containers if reasonably required to verify usage.

Once your information has been reviewed, we will assess your claim promptly and fairly.

Approved refunds are processed via EFT.

Our Commitment

Our goal has never been simply to sell a product.

We are committed to supporting women throughout their hormone health journey with education, coaching, and ongoing guidance.

If Youfemism isn’t the right solution for you despite consistent use, we will honour the terms of this guarantee with fairness and compassion.

Every refund request is considered individually because every woman’s hormone journey is unique.

The 90-Day Money-Back Guarantee is intended for customers who have given the product a genuine opportunity to work by following the recommended usage guidelines. The guarantee is offered in good faith and is designed to provide confidence in trying Youfemism while recognising that natural hormone balancing requires consistency and patience.

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